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Returns & Warranty

Shop with confidence — every product is covered by a warranty and a fair returns policy.

14-day returns

If you're not satisfied, you may return most items within 14 days of delivery for a refund or exchange, provided they are in original condition with all packaging and accessories.

Warranty

All products carry a manufacturer warranty (typically 12 months unless otherwise stated on the product page). Warranty claims are handled quickly through our support team.

How to start a return

  1. Contact our support team with your order number.
  2. We'll issue a return authorisation and instructions.
  3. Once received and inspected, your refund is processed within 5–7 days.